How Claruna Balances Innovation, Stability, and Customer-Centric Strategies
The main goal of this interview is to explore the unique challenges of Leading a Consulting Firm in the Age of AI. In this insightful discussion, Bärbel Wetenkamp, CEO of Claruna, and Leon Palafox, Director of Innovation Lab at Novartis, share their perspectives on navigating digital transformation, AI integration, and maintaining a balance between innovation and stability. Hosted by The Swiss Quality Consulting (TSQ), this collaboration provides valuable insights for leaders striving to stay ahead in the rapidly evolving business landscape.
Key Highlights
- Balancing Innovation and Stability: Bärbel Wetenkamp emphasizes the importance of staying at the forefront of technology while maintaining a clear strategy and stability for both the firm and its clients.
- Avoiding Overwhelm: With the rapid pace of AI advancements, Bärbel highlights the challenge of not getting overwhelmed by the abundance of tools and opportunities, stressing the need for a focused approach.
- Customer-Centric Strategies: Claruna’s approach involves testing and adopting the latest technologies to provide tailored solutions for clients, ensuring they benefit from cutting-edge innovations.
- Global Similarities in Challenges: Leon Palafox shares that the challenges faced in Europe are similar to those in Mexico and the US, highlighting the universal nature of balancing innovation and strategy in consulting.
Call to Action
To learn more about how Claruna can help your business navigate the complexities of AI and digital transformation, visit claruna.com.
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Special thanks to The Swiss Quality Consulting (TSQ) for hosting this collaboration and providing a platform for these important discussions. We also thank Leon Palafox for his valuable insights and contributions.
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