How Empathy and Listening Transform Leadership Effectiveness
The main goal of this short video is to explore the importance of Empathy in Leadership and how non-verbal skills like active listening and asking the right questions can transform executive coaching. In this insightful discussion, Bärbel Wetenkamp, CEO of Claruna, and Robynn Storey, Founder of Storeyline Resumes, share their expertise on fostering growth, understanding, and flexibility in leadership. Hosted by The Swiss Quality Consulting (TSQ), this collaboration provides actionable advice for leaders looking to enhance their coaching and leadership skills.
Key Highlights
- Active Listening and Asking the Right Questions: Bärbel Wetenkamp emphasizes the importance of listening deeply and asking open-ended questions to help individuals grow and find their own answers.
- Empathy as a Core Leadership Attribute: Robynn Storey highlights how empathy and compassion create an environment of understanding and flexibility, making life easier for both leaders and their teams.
- Guiding Smart People: Robynn discusses the value of hiring smart individuals, listening to their ideas, and providing guidance rather than micromanaging.
- Flexibility in Leadership: Both speakers stress the importance of adapting to the unexpected, such as personal emergencies, to maintain a positive and productive workplace.
Call to Action
To learn more about how Claruna can help you develop your leadership and coaching skills, visit claruna.com.
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Special thanks to The Swiss Quality Consulting (TSQ) for hosting this collaboration and providing a platform for these important discussions.
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